Terms and Conditions – Discount Toy Cash and Carry CC (DCCSA)

GENERAL TERMS

  1. All products are brand new unless otherwise stated.
  2. Goods will only be shipped/dispatched from our warehouse once we have received full payment of the order. Please ensure you use the correct reference when making payments to avoid delays in delivery.
  3. Order numbers and payment references must be quoted as advised upon checkout. We will not be held responsible for delays caused by incorrect references or order numbers.
  4. Customers are required to confirm banking details listed on the website during checkout. We will not be held responsible for payments made to incorrect accounts or email instructions not associated with DCCSA.
  5. We reserve the right to limit purchase quantities and to restrict purchases at our discretion.
  6. All items advertised include VAT.
  7. All images used in advertising material and on the website are for illustrative purposes only and may differ from the actual product. E&OE.
  8. Terms and conditions apply.

RETURNS AND EXCHANGES

  1. Only items purchased directly from us, accompanied by the original invoice, will be accepted for returns or exchanges.
  2. Branded appliances may be returned or refunded within 7 days of receipt.
  3. Imported appliances (non-branded) carry a 6-month warranty from the date of purchase.
  4. Items being returned must be repackaged with all elements in their original packaging.
  5. Should you be dissatisfied with an item, notify us within 7 days of receipt. Refunds or exchanges are subject to review based on invoice details, timeframe, and packaging condition.
  6. Courier of returned goods is at the customer’s own risk and expense.
  7. Please allow 8 working days for return processing.

RETURN ADDRESS
Please request our address via email at orders@dccsa.co.za before returning any product.

For assistance, contact:

SHIPPING

  1. We use The Courier Guy for all deliveries.
  2. Orders will only be shipped once full payment is received and reflects in our account.
  3. A tracking number will be provided upon dispatch to trace your delivery.
  4. Goods are not insured during transit. Customers must request insurance at an additional fee of 3% of the order value.
  5. Orders take 1–2 days to process and dispatch from receipt of full payment.
  6. Delivery timelines are subject to Courier Guy’s policies.

HOW TO ORDER
Ordering is quick and simple:

  1. Create a profile.
  2. Browse and select products.
  3. Add items to your cart.
  4. Enter delivery details and choose a payment option (EFT or cash deposit).
  5. Add special instructions (if any).
  6. Submit your order.

LIABILITY

  1. All goods are shipped at the customer’s own risk unless insurance is requested.
  2. Discount Cash & Carry is not liable for any delays caused by incorrect payment references or unverified banking details.

IMPORTANT INFORMATION

  • E&OE.
  • Terms and conditions apply.
  • All policies and terms are subject to change without prior notice.

Thank you for choosing Discount Cash and Carry!