RETURNS AND EXCHANGES
There are a few important things to keep in mind when returning a product you purchased.
· Only items that have been purchased directly from us will be accepted, with an original invoice of purchase.
· Returns or Refunds of Branded appliances can be returned or refunded within a 7 day period from date of receipt. Should the items exceed 7 days your item will be regarded as repairs .
· Imported appliances (Non Branded appliances) carries a 6 months warranty from date of purchase.
· Please ensure that the item you are returning is repackaged with all elements, within it’s original packaging.
· Should you be dissatisfied with an item purchased at Discount Cash and Carry please inform us as soon as possible within 7 days, with original invoice. We reserved the right to use discretion when allowing for returns of refunds, depending on invoice , time frame, and packaging/condition.
Please note that if you do not specify certain instructions (in your notes – upon checking-out ) we will not be responsible if no instruction is given.
· Courier of your goods is at your own risk.
· Please allow 8 working days to process all returns (NB: For Returns we require you to send your items back to us at your own cost ) .
SHIP YOUR ITEM BACK TO US
Firstly Print and return this Returns Form to:
8 Bonanza Street Selby Ext 19 , Johannesburg Please remember to ensure that the item you are returning is repackaged with all elements.